FAQs
1. General
Etteva LLC is a clothing and accessories brand registered in Wyoming, USA. These Terms govern the use of our website and services. We reserve the right to update or modify these Terms at any time. Continued use of the site means you accept any modifications.
2. Products
We sell clothing and accessories through one-time purchases. Product colors and appearance may vary slightly due to lighting and screen differences. Sizes and measurements are approximate.
3. Orders
By placing an order, you confirm that:
You are at least 18 years old, or using the site under adult supervision.
You provide accurate information for shipping and payment.
We may cancel any order if fraud or misuse is suspected.
4. Pricing & Payment
Prices are listed in USD.
We accept major credit cards and PayPal.
Taxes may apply depending on your location.
If payment cannot be processed, we may cancel or delay your order.
5. Shipping
We currently ship within the United States only.
Shipping times may vary depending on destination, carrier, or events outside our control.
6. Returns & Refunds
We accept returns within 15 days of delivery for unused, unwashed, and unworn items in original condition.
To start a return, contact customerservice@etteva.com with your order number.
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds are issued to the original payment method once we receive and inspect the item.
Sales of final sale items are non-refundable.
7. Intellectual Property
All content on etteva.com (designs, texts, logos, graphics, images) is owned by Etteva LLC and protected by copyright laws. You may not copy, reproduce, or distribute content without written consent.
8. User Reviews
You may leave reviews on products.
By submitting a review, you grant us a non-exclusive right to use that content for marketing or display purposes. We may remove reviews that are abusive, offensive, or misleading.
9. Marketing Emails
By creating an account or making a purchase, you may receive marketing emails. You may unsubscribe anytime through the link in our emails.
10. Limitation of Liability
Etteva LLC is not responsible for any indirect, incidental, or consequential damages resulting from site use, product handling, or shipping delays. Use of the site is at your own risk.
11. Privacy
Your personal information is handled according to our Privacy Policy.
(URL for your Privacy Policy should be linked — I can write one next if you want.)
12. Contact
For support or inquiries:
📩 customerservice@etteva.com